Explore our games and offers, manage your account and find the payment and responsible gambling information you need before you play.
We offer more than 1,000 slot games, plus jackpot slots, scratchcards, roulette and blackjack. Our slots are available on desktop and mobile.
Among the titles in our Bonus Enabled Games list are Big Bass Bonanza, Fluffy Favourites, Starburst and Gates of Olympus. The bonus-game restrictions above apply when playing with bonus funds.
For new players, our welcome offer gives up to 225 Free Spins on Big Bass Bonanza, assigned automatically as 50 on the first deposit, 75 on the second and 100 on the third. Each deposit must be at least £10, with 10x Bonus wagering requirements and maximum bonus conversion to real funds equal to your lifetime deposits up to £250.
Our welcome free-spin winnings are paid as bonus funds and are capped. The welcome offer needs no code and does not expire.
New players can use code FORTUNE2K on their first-ever deposit of at least £10 for one Bonus Wheel spin and a chance of a match bonus of up to 1000%, capped at £2,000. A prize is not guaranteed. Any match won is credited as bonus funds. This offer applies 10x wagering to both the bonus and the deposit. Choosing the Bonus Wheel replaces the Mega Reel welcome offer. If you close the Bonus Wheel pop-up, it is not re-credited.
Players who have deposited before can use code PRO with a deposit of £20 or more for a Mega Reel spin. The code is available once a week from Monday to Sunday, and the reel is available once per 7 days to funded players. It awards at least 50 free spins on a game chosen by us within the advertised 50 to 500 range. You receive this weekly offer only if no other offer is waiting in your inbox and you have no pending withdrawal.
Weekly Mega Reel free-spin wins are credited as bonus cash. Jumpman Gaming Limited sets their maximum amount at its sole discretion regardless of accumulated winnings shown, so reaching the cap may prevent remaining displayed spins from being played. The winnings carry 10x wagering. These promotional prizes must be claimed within 7 days. Closing the Mega Reel pop-up means waiting for your next claim before that reel appears again.
Every registered player can spin our Daily Wheel once a day for a chance to win free spins on selected slots without making a deposit. Our Daily Wheel is a game of chance, and winning a prize is not guaranteed. Accounts which are frozen, self-excluded, closed or on take a break cannot play our Daily Wheel.
Our Daily Wheel resets at midnight. A spin not used by 23:59 expires and cannot be claimed later. If you leave the game when prompted to claim Free Spins, they will be forfeited and cannot be claimed again. Unused Daily Wheel free spins expire after 7 days, and Free Spin winnings awarded but not used also expire 7 days after award.
Daily Wheel Free Spins can only be played on specific games, which Jumpman Gaming Limited may change at any time. Winnings are paid as bonus funds and require 10x wagering before conversion. Our Daily Wheel conversion is capped at your lifetime deposits up to £250, while our general bonus policy sets £50 for accounts that have never deposited. Jumpman Gaming Limited may modify or cancel Daily Wheel at any time without prior notice. Participation requires adherence to our website terms of service.
Unless a promotion's specific terms state otherwise, our bonus funds require wagering of 10x the amount of bonus won plus any remaining wagering requirement before conversion. Only bonus wagers contribute to that requirement, not real-money wagers. For accounts that have deposited, the maximum converted after wagering is the value of your lifetime deposits with us up to £250. Any bonus balance above that limit is removed permanently.
Your Real Money balance is used before bonus funds. We use bonus funds only when there is not enough real money to place the wager. Winnings are credited to the balance from where the wager was taken. If a wager combines real money and bonus funds, we credit winnings to those balances in the same proportions.
Bonus funds may be staked only on games in our Bonus Enabled Games list. Bonus money wagering is not available on progressive jackpot slots, bingo, table games and live casino games. Blackjack, roulette, other casino-style games, Hi Lo, video poker, keno and progressive jackpot slots do not contribute towards wagering. Cashing out before completing the wagering requirement forfeits all remaining bonus funds, free spins, Loot Chest plays and Mega Reel spins.
We remove bonus funds and pending offers if you have not logged in for more than 7 days. You will not receive a promotion while you have a pending withdrawal. A promotion missed for that reason is not restored after processing, although subsequent bonuses resume as normal once the withdrawal is processed.
Our offers are not automatically received through Quick deposit or In-Game deposits. Eligible players can contact customer support to claim them. Closing the claim promotion pop-up means the promotion is not made available again or re-credited. Jumpman Gaming Limited may amend bonus wagering requirements at its sole discretion, but changes do not affect existing wagering requirements or bonuses or offers already offered or claimed. You can permanently opt out of receiving bonuses by contacting our customer support team.
You can deposit using Visa Debit, MasterCard Debit, Maestro, Paysafe Card, Pay by Mobile, PayPal, Skrill and Neteller. The only currency available for all our deposits and withdrawals is GBP. Our minimum deposit in any one transaction is £10. Pay by Mobile deposits incur a £2.50 transaction fee.
All payment methods must be owned by, and in the same name as, the person registered on the account. You may add up to 3 payment cards to your account.
You have the unrestricted and legal right to withdraw your full Real Money balance in a single transaction, subject to our Banking Policy. Additional due-diligence, account-activity and verification checks may briefly delay processing. Bonus funds can never be withdrawn directly. Withdrawals cannot be sent to Pay by Mobile, but can be paid to any card registered on your account.
For verified accounts, after the 72 hour pending period, we pay funds within the normal banking cycle, and they can take up to 5 working days to reach your bank. Pending withdrawals are processed within 24 hours once all applicable ID documents have been verified.
Identification will be required to process your first withdrawal with us. You can supply documents after registration, or we may request them at withdrawal if they have not already been submitted. Your withdrawal remains pending while ID documents are reviewed and verified. If submitted documents are rejected, the pending withdrawal returns to your balance within 48 hours, and we email you to request updated documents. Progressive Jackpot winnings may require more detailed validation checks and take longer to be credited or processed for withdrawal.
Use Forgotten Password underneath our login box if you cannot sign in. Enter your username or registered email address, and we will send a link to your registered email address for login and updating your details.
Our Account Details page has a Verification Status section listing the documents required for your account and each document's status. The ID upload requires a clear photo and selfie image.
Our verification checklist includes a driving licence or passport, proof of address such as a utility bill or government-issued letter showing your full name, current postal address and an issue date within the last 3 months, and proof of payment such as registered-card images showing the owner's name and last 4 digits of the 16-digit card number. For proof-of-payment card images, block out the middle 8 digits of the 16 digit card number.
Documents provided manually undergo our internal checks and can take up to three working days to process. We notify you by email if there are issues. Our source-of-funds checks are not the same as standard ID verification. If documentation is insufficient for those checks, Jumpman Gaming Limited cannot accept deposits or pay out winnings.
You can apply our responsible gambling tools yourself 24/7 through the Responsible Gaming page, with no need to contact support first.
We offer deposit limits (gross) and net deposit limits depending on your region. For customers in Great Britain, gross limits count total deposits during the period, and withdrawals do not replenish the allowance. Net limits subtract eligible withdrawals from total deposits during that period.
| Limit period | When it runs |
|---|---|
| Daily | 00:00 to 23:59 GMT |
| Weekly | Monday 00:00 to Sunday 23:59 GMT |
| Monthly | First to final day of the calendar month |
Each limit resets at the beginning of the next applicable period, and unused amounts do not carry forward. You can set, review or reduce a financial limit at any time. Reducing a limit takes effect immediately. Increasing or removing one requires a 24-hour cooling-off period, then login and re-confirmation. Without that confirmation, your existing limit stays in place.
Your financial limits apply across current and future accounts identified as yours on participating websites managed by Jumpman Gaming. Where limit periods or types overlap, the most restrictive limit applies.
You can request Take a break through support for 24 hours, 48 hours, 72 hours, one week, two weeks, three weeks, one month or any period up to 6 weeks. This restriction applies only to the requested brand, and gameplay becomes available automatically after the break ends.
Our self-exclusions must be applied for a minimum of 6 months. You can use the online tools on our Responsible Gaming page or email our support team specifying how long access should be blocked. The exclusion covers all Jumpman Gaming websites and is applied to all accounts you hold with Jumpman Gaming within 24 hours.
Jumpman Gaming cannot lift the block on access during the exclusion period. During that term, you cannot play, access or register accounts on its sites. When the exclusion ends, your account remains closed unless you request reopening by email. A one-day cooling-off period applies before access is restored.
Jumpman Gaming takes steps to remove self-excluded customers from its marketing databases within two days of notification and takes reasonable steps to prevent marketing as soon as practicable. Any remaining real money is returned subject to necessary verification.
Our Reality Check tool shows onscreen reminders of your session length from your first wager, repeating at your requested intervals. Each reminder offers the options to continue playing, view transaction history or log out. You can set the tool on our responsible gambling page.
Jumpman Gaming is integrated with GAMSTOP, the free service for self-exclusion from online gambling companies licensed in Great Britain. Its blocks depend on matching the account details to those you provide to the service.
For account help, contact us at [email protected]. We aim to reply to all customer emails within 2 business days by email. Our live chat runs from 9am to 4pm Monday to Friday.
Independent free, confidential support is available 24/7 from the National Gambling Helpline on 0808 8020 133, run by GamCare. That helpline provides gambling support rather than account assistance.
Log in, open My Account from the menu, select Cashier under Your Trophies, then choose Make a withdrawal. Select an amount or enter one using Other.
We show the remaining wagering requirement on the withdrawal page.
Our brand is owned by Fortune Global Limited and operated by Jumpman Gaming Limited. Registration creates a contractual relationship with Jumpman Gaming Limited. Our operator is Jumpman Gaming Limited, licensed and regulated in Great Britain by the Gambling Commission under account number 39175.
Jumpman Gaming Limited holds customer funds separately from company funds, but customer balances are not protected in the event of insolvency. Our service is for 18+ players.